- Telehealth visits, summary and benefits
- How to book an appointment for a telehealth visit
- How to access your telehealth visit
- Tips for a successful telehealth visit
In response to the COVID-19 pandemic, we have expanded our healthcare services into virtual care, offering telehealth appointments with many of our providers.
What is a telehealth visit?
This is a real-time, virtual visit with your provider simply using your existing mobile device or computer, from the comfort of your home, or wherever you may be. Depending on your needs your provider will determine whether a telehealth visit is right for you.
How do I schedule my telehealth visit?
Simply call our office as you normally would to schedule an appointment, and let us know that you are interested in a telehealth visit.
How to access your telehealth visit via Webex for Android Devices
How to access your telehealth visit via Apple Facetime
How to access your telehealth visit via Google Duo
How to access your telehealth appointment via MyChart Patient Portal - iPhone/iPad
How to access your telehealth appointment via MyChart Patient Portal - Android
Patient telehealth consent form
Your provider will direct you to the platform that will work the best for your telehealth visit, which is typically the secure patient portal. Instructions will be send to you prior to your appointment.
Tips for a great experience
Once you’ve booked your telehealth visit, check out these tips to get the most out of your scheduled appointment.
Prepare your mobile device or computer
- Check that the program you will be using to connect is fully updated
- Open the program and become familiar with the features
- Be sure you have adequate battery life
- Close any unnecessary programs
- Ensure your connection is strong – be it internet or a mobile service signal
Set up for quality sound
- Find a quiet space where you are unlikely to be interrupted during your visit
- Using earbuds with a microphone, or a headset, make it easier for you and your provider to hear each other
See and be seen
- Be sure you have good lighting – use overhead lights and block lights from windows, which can cause glare
- Position your camera correctly – place it at eye level so your head and shoulders are fully visible
- For example, if your issue is with your arm, wearing short sleeves may help your provider see the concern you are describing
Decide if you need assistance
- Sore throat? Need to show movement? You might need someone to help you by holding a flashlight, or your mobile device.
NOTE: if you are experiencing chest pains, shortness of breath, seizures or a head injury, call 911 or go to the ER immediately.